LeadConnector (LC) Phone System eliminates the need for using a third-party telephony provider in order to send/receive an SMS/call in the CRM.

*LC Phone System is available on all plan levels.

The pricing for LC Phone System is the same amount as Twilio. All the prices shown for LC Phone features are listed in USD.

Pricing varies between regions and products for this reason we will be providing basic info and pricing for all the top-used product categories based on US/Canada pricing. LC Phone Pricing Structure as below:

1. Phone Numbers

All the phone numbers are charged monthly based on the number types. Below is the list of pricing for different number types available in the US/Canada:

Local Numbers: $1.15 / month

Toll-Free Numbers: $2.15 / month

For all the other countries, the pricing will also be based on Twilio's pricing.

2. Messaging Service - SMS

The SMS pricing is based on the number of segments a message has, the pricing in US/Canada is as follows:

Outbound SMS: $0.0079 / segment

Inbound SMS: $0.0083 / segment (US) & $0.0079 / segment (Canada)

This pricing is both for the local and toll-free numbers. For all the other countries, the pricing will also be based on Twilio's pricing.

3. Messaging Service - MMS

The MMS pricing is based on the number of segments a message comprising of, the pricing for US/Canada is as follows:

Outbound SMS: $ 0.0200 / segment (From local and toll-free numbers)

Inbound SMS: $ 0.0100 / segment (To local numbers, $0.0200 to toll-free numbers)

For all the other countries, the pricing will also be based on Twilio's pricing.

4. Voice Calls

The Voice calls pricing is based on the duration of the call in minutes, the pricing for the US/Canada is as follows:

Outbound Call: $0.0140 / minute (From local and toll-free numbers)

Inbound Call: $0.0085 / minute (To local numbers, $0.0220 to toll-free numbers)

The voice calls to Alaska and Yukon Territory will not be charged based on the above prices. For all the other countries, the pricing will also be based on Twilio's pricing.

Note: The outbound calls have 2 legs so the actual cost of an outbound call will be $0.0180 ($0.014 for Outbound call + $0.004 for Client Minutes)

5. Number Intelligence

Number Intelligence is a bundle of three functions. All three are turned on/off together, refer to Number Intelligence - Number Validation, Spam Detection, and Unknown Caller

Number Validation ($0.005/call): before sending an SMS, check if the number is valid, if invalid do not send the SMS.

Spam Detection ($0.005/test): when receiving an incoming US call, test it for spam, mark is "spam likely" if it fails the test.

Name Lookup ($0.01/lookup): when receiving an incoming US call, if the number is not on a contact or the contact name is empty, look up the caller's name

6. Other Charges

Below are some additional categories that are also charged at the same price as Twilio:

Client Minutes for Calling

Call Recording

Answering Machine Detection

Voicemail drops

Conference Calls

This is for the call flow, we have both outbound and inbound in a conference so those are for the global conference charges.

Carrier Charges

SMS carrier fees are charges that are applied by the recipients carrier to the sender, These charges + SMS charge is the total cost to send an SMS. Some carriers charge fees on long code SMS (messages sent from a 10-digit US/Canada number). Other carriers only charge fees for SMS sent from a Short code number

There are additional carrier fees per message that are automatically applied based on the end-user's destination and carrier.